Wednesday, April 21, 2010

The Wednesday Letter

The Wednesday Letter


I found it again today. That moment of contentment when you know that all is right with the world and you are doing exactly what you are destined to do at the moment. The sadness of the day, the tension of certain parts of it, were enough to make someone ask, “how do you work in hospice?”.


Years ago I would have looked at this day and prevented the experience if at all possible. Today I cannot think of any career that I would rather pursue.


A prospective hospice patient asked me to let him wait a couple of days before he gets his feeding tube. His plea reminded my of my child asking me to not make him take his medicine when he was very young. I thought my heart would break. I told him the decision was not up to me. He said he would try to eat more and then said he had already been eating more.


I looked at him, barely a trace of a man due to the low weight. He had not actually spoken to me but wrote each word on a clipboard full of paper. His throat cancer was causing a lot of hindrances besides the physical pain. In a moment of a silent, passive tantrum, he wrote, “I am going to die anyway”.


I assured him I would speak to his oncologist and relay his wishes. Like a rubber duck at the carnival I went back and forth not only with the doctor's assistant and the patient but also with my emotions. There was no prize printed on me, just the activity of running back and forth with no indication of a change in direction. It was the patient's right to refuse any treatment. The medical advise was that the feeding tube would be a comfort measure and a way to provide enough nourishment to prevent the burning, painful hunger that would ensue. I am not sure if I had the right to act as the patient advocate or if I had the intelligence to act as the medical professional's voice. I just wanted to help and didn't know how.


I explained to the man how his doctor wanted him to be comfortable. He nodded in understanding. I at least was able to assure him that the other procedures that had been suggested could be decided upon later. Other suggestion included pulling his teeth, surgery to his neck and back, etc. As the patient said, “I am going to die anyway”.


I was caught right in the middle of the tug of war that is played at the end. I had to step back and think whether the plans were beneficial or causing suffering. Why is death not a clear cut path of being here and then not being here. There are always complications.


Then I remembered.


Nothing in hospice has to be permanent. He could start or stop whatever he wanted to. I actually got stuck on a decision when the whole theory behind comfort care is to know there is no permanent decision. A thought today can be an activity tomorrow or a long forgotten plan by next week. That's why so many people do not choose hospice – the permanence of non-doing; the perception that nothing more will be done.


One other lesson occurred when I found myself being judgmental. I said, “I bet you're ready to get out of here, aren't you?” referring to the ICU room where daylight and dark are places on the other side of a shaded window. The man just shrugged and I was amazed. How could I assume he wanted to go home? Here he had people who cared for him. At home he would be basically alone.


On the way home from the consultation, I was entertained by intimidating mountains and humble valleys. Birds flying in a “ring around the roses” fashion while they hovered over my path. The late afternoon sky looked like a painting of perfection and I was feeling totally gratified for the experience I had minutes earlier.


I know why I do the type work I do. To help people find their way and sometimes to remind me that I will always have lessons to learn.


On a clipboard in a hospital room tonight, a man wrote a note to me that said, “Thank you. You did help me.”


Perfect contentment.

Posted via email from Hospice Volunteer Training Online

Tuesday, April 20, 2010

LESSONS FROM HOSPICE #1 « Luann Udell

When someone is going through something profound and difficult, sometimes all that’s needed to make it bearable is the presence of another human being. A hand to hold in the dark. The soothing rhythm of someone breathing along with you.

It’s been a year since my initial training as a hospice volunteer. An amazing year.

I’ve had several assignments–clients–since then, too. As powerful as the training was, putting it into action is even more so.

As a “recovering fixer”, I was not surprised that the hardest thing to do as a hospice volunteer is…..

Nothing.

They told us that, they warned us. I thought I got it, too. (Remember how I let go of being full of knowing…?)

It was harder than I thought!

Every time I felt compelled to “do something” or “fix something”, it always became clear that was not my task.

Troubled family relationships? There’s a hospice social worker for that. Pain and disability? There’s a hospice physician and a hospice nurse for that. Light housework, feeding, cleaning? There’s a hospice nursing assistant for that. Questions about the soul, heaven, the afterlife, whether there IS an afterlife? There is always their minister or priest, or the hospice chaplain for that.

“Doing” was very hard to let go of.

As a hospice volunteer, all I had to do was be there.

Because that is what a volunteer does. We just show up. Sometimes, all we do is sit.

If we need to be there but the client doesn’t want us to–say, a spouse or family simply need respite care–we read a book in another room and simply give peace-of-mind to those who just need to get out for a cup of coffee or a haircut.

If the client asks for a volunteer and later they change their mind, then we come for a little while–then leave.

If the client simply wants someone there to hold their hand, that is what we do best.

We can be the most expendable part of the team, or the most important, for a few moments, a few days or few weeks.

But here’s what’s certain–it’s impossible to try to be the best.

It’s very hard to be the best “be-er” in hospice care.

In a world where we are encouraged to always be our best (like the sad little refrain in Joss Whedon’s TV series Dollhouse), it is very hard to let go of that.

Even as I urge myself and others to recognize the creative spirit in ourselves, to nurture the skills, talents and passion within, it was profound to learn another truth:

Sometimes, all you have to be is….human.

Was it boring? Never.

There is something deep and real about serving in this way. I will have to work my way toward recognizing what that is over the next few months…or years.

Was it depressing? Not really. There is something about being allowed into this person’s life, at this time, with all the clarity that brings to your heart, that made it always poignant, and often exhilarating.

And oddly, I think it made me cherish my art all the more, even knowing that it could be taken away from me in a heartbeat. Even knowing (because I’ve seen it) that there will come a day when I would leave it all behind without a thought, without a regret.

So the first gift of hospice is to recognize the power of simply being.

Tomorrow I will share another gift of hospice.

Posted via web from Hospice Volunteer Training Online

Hospice Volunteer Training Online

Who Benefits from Online Training?

The course is perfect for anyone wanting to know about the hospice philosophy of care:
  • Those desiring to be of service to others
  • Medical Professionals
  • Church Members
  • Clubs and Civic Organizations
  • Long Term Care Staff
  • Individuals and Caregivers
  • Students
  • Current hospice volunteers who would like a refresher course
  • Busy professionals that can't attend full day training sessions

 Certificates are available online at no charge after completion of the course.

Hospice Agency information: http://www.volunteertrainingonline.com/hospices/
Course site: http://www.volunteertrainingonline.com/courses

Posted via web from Hospice Volunteer Training Online

Hospice Volunteer Training Program - For non-hospice volunteers

The more I know about hospice, the more I realize that it has nothing to do with just a mode of care and everything with how we live our lives on a daily basis.

The hospice volunteer training program is an online program that covers the basics of hospice services for those who wish to be of service.  Ironically, it is ideal for those who just want to know what to say (or not to say) when someone is grieving the loss or anticipated loss of someone for whom they care. 

It is a guideline for the Medicare rules for hospice but more importantly a guideline for providing comfort, compassion and dignity in a non-judgmental fashion. 

My passion for hospice services extends beyond the course site to helping hospice agencies to train volunteers in the basics of hospice on a site personalized for their agency.  The benefit to the hospice agency is a reduction in training costs and the amount of time that is often embedded in the planning and execution of a successful training session.

If you never plan on becoming a hospice volunteer, you can still benefit from learning about an option of care that will eventually affect someone you know.  We are all entitled to the benefit and it would be a shame to ignore one of the greatest benefits available to us at a vulnerable and emotionally charged point in time.

The course site is:
http://volunteertrainingonline.com/courses

Hospice agencies can have their own personalized site to use for training their volunteers by completing the form at:
http://www.volunteertrainingonline.com/hospices/

Posted via email from Hospice Volunteer Training Online

Sunday, April 18, 2010

Only Humen

Check out this website I found at mail.google.com

Posted via web from Hospice Volunteer Training Online